About The Company

Who We Are

Ibis Claim Services is headquartered in Charlotte, NC. It was established by the owner, Robert Kisiah, building on his experience in the claims industry. Robert worked for Reid, Jones, McRorie & Williams Claim Services (RJMW) and Worley Claims Services for over 10 years prior to starting Ibis Claim Services. He worked in the field as an adjuster before being promoted into management. In 2012, he was awarded the RJMW Daily Claims Adjuster Of The Year. As a general adjuster, Robert handled a variety of both small and large residential and commercial claims, with his largest claim being in excess of $1.5M. Robert is HAAG certified, and has received his ACROBAT steep and high certification.

Our Mission

Ibis Claim Services is an ambitious and new independent adjusting firm that handles property insurance claims. We provide premium adjusting and customer service rarely seen in the industry. This dedication to the customer helps make Ibis Claim Services an up-and-coming independent adjusting firm.

Why Choose Us?

Ibis Claim Services offers a variety of services to insurance claim departments. We provide adjusting and appraisal services for any type of property claim. Our multi-line claim adjusters work toward rapid, cost-effective settlements. No matter where you have a need in the Carolinas, Ibis’ network of skilled, highly-trained adjusters will be there. We utilize the newest technology in the industry, including estimating in both Xactimate and Symbility systems, in an effort to provide our clients with the best product and service possible. We feel a small company with personalized service is best as opposed to the larger national companies. We are committed to delivering an excellent work product and the best customer service to both our clients and their customers.